Admissions/FAQ

Woodlake Admissions

Woodlake accepts admissions seven days a week. Admission is open to all patients with a primary diagnosis of chemical dependency. Prospective patients or their families are encouraged to contact us for a consultation.

Admissions are accepted seven days a week and are a simple process that can begin by calling us at 225-939-3656 or contacting us by e-mail at rgomez@woodlakecenter.com . We welcome and encourage persons suffering from dependence problems and their families to call us for a discussion regarding their exact condition. We will answer any questions related to the admitting person and/or family member’s needs in the admitting procedure. Our helpful staff of physicians, nurses, social worker, and counselors will work in partnership to establish the most appropriate treatment modality. Insurance and financial arrangements are verified as part of the admission process. Woodlake’s professional treatment team is committed to caring for individuals with addictions. Patients that can benefit from intensive residential treatment are:

  • Individuals that have been unsuccessful in outpatient programs
  • Chronic relapse patients
  • Health-care professionals
  • Legal Professionals
  • Dual Diagnosis

Payment Information

Woodlake has various payment options for treatment services. Financial arrangements should be made through the business office prior to arrival whenever possible. Fees are based on a 30-day increments. Woodlake requires the first 30-day payment upon admission. Subsequent fees are due on the first of each month. Woodlake will assist patients with insurance filings.

Financial Arrangements

Woodlake can assist patients with independent financing options for those who qualify. Please contact our business office for more information on financing options.

Insurance

Woodlake staff will initiate the pre-admission process with each patient’s insurance company to discuss available benefits. Woodlake makes no guarantee for payment of benefits by any insurance provider or individual policy. Patients or their families are encouraged to allow Woodlake staff to make contact with your provider to review available benefits. On request, staff will complete and submit insurance claims. The payment of claims will depend on the coverage provided by the insuring agency. Listed below are some of the most frequently contacted providers:

  • Blue Cross Blue Shield
  • Aetna
  • Humana
  • Medcom
  • Lifesync
  • Coventry
  • United Behavioral Health
  • Value Options
  • Cigna Behavioral Health
  • Family Manged Care
  • Gilsbar
  • WebTBA
  • IMA
  • Verity
  • PPOPlus
  • Vantage

 

For more information on admissions and payments, please email us: rgomez@woodlakecenter.com


 

Patient FAQ’s

When individuals enter a new environment they often have a lot of questions such as: “What goes on here?” What do I need to bring?, “When can I see my family?” “What is expected of me while I am here?” To answer all of these questions, and more, Woodlake has designed a patient handbook to help you and your families understand the Woodlake Community and to assist you with your admission preparation and arrival, and to help you make the most of your stay with us.


Click Here to download
the Patient Handbook

 

 

 

 

If you still have further questions, please do not hesitate to call or email Woodlake. We welcome any and all questions, comments and concerns from our patients and their families.